Terms of Service — Red Doha Mobile Tyre Repair

These Terms of Service govern your use of our online platform and mobile tyre repair services provided by Red Doha Mobile Tyre Repair ("we", "our", "the service"). By accessing or using the service you agree to these terms. If you do not agree, do not use the service. Our contact details: Building 8, Al Istiqlal Street, West Bay, Doha, Doha Municipality, Qatar; info@reddoha.run.

1. Acceptance of Terms

By using our website or requesting services, you accept and agree to comply with these Terms of Service and any policies referenced herein, including our Privacy Policy.

2. Services

We provide mobile tyre repair and related roadside assistance. Service availability, pricing, and scheduling are subject to change. We will use reasonable efforts to perform services safely and professionally.

3. Booking, Payment, and Cancellations

  • Booking: You must provide accurate contact, vehicle, and location information when booking.
  • Payment: Payment is required as specified at booking. We use third-party processors for payments; payment terms are subject to those processors as well.
  • Cancellations: Cancellation policies and any applicable fees will be communicated at booking. Refunds are issued in accordance with the stated policy.

4. Use Restrictions

You agree not to misuse the service. Prohibited activities include providing false information, attempting unauthorized access, interfering with operations, or using the service for unlawful purposes.

5. Disclaimers and Limitation of Liability

We provide services "as is" and make reasonable efforts to perform competently, but we do not guarantee uninterrupted or error-free service. To the extent permitted by applicable law, Red Doha Mobile Tyre Repair and its affiliates are not liable for indirect, incidental, special, or consequential damages arising from service use.

Our total liability for direct damages is limited to the amount paid for the specific service giving rise to the claim, except where law requires otherwise.

6. Customer Responsibilities

  • Provide accurate and timely information about your location and vehicle.
  • Comply with safety instructions and allow access to the vehicle where required.
  • Ensure you have the legal right to authorize repairs on the vehicle.

7. Intellectual Property

All content on our site, including text, graphics, logos, and software, is the property of Red Doha Mobile Tyre Repair or its licensors. You may not reproduce or distribute our intellectual property without our prior written consent.

8. Termination

We may suspend or terminate access to the service for users who violate these terms or engage in harmful or fraudulent behavior. Termination does not affect obligations that accrued prior to termination.

9. Changes to Terms

We may update these Terms from time to time. We will post changes on our site and indicate the updated date. Continuing to use the service after changes constitutes acceptance of the new Terms.

10. Governing Law and Dispute Resolution

These Terms do not constitute legal advice and are not jurisdiction-specific. Any disputes will be handled in accordance with applicable law. If you have a dispute, please contact us first at info@reddoha.run so we may attempt to resolve it directly.

11. Contact Information

Red Doha Mobile Tyre Repair
Building 8, Al Istiqlal Street, West Bay, Doha, Doha Municipality, Qatar
Email: info@reddoha.run